Real-time, event-driven data is more important than ever for delivering strategic business initiatives and creating delightful customer experiences. This trend is because as more API programs become led by business leaders, IT and business quickly realize synchronous APIs alone are not enough to model their business capabilities: Events must also be a business consideration. In this session, you will hear examples of how businesses have used real-time data from EDA to improve customer experiences and other key business outcomes. Then we will discuss a model for how to mature your integration team to deliver such outcomes by aligning EDA to your broader API and integration program.

A Model for Maturing Your EDA Program

Speaker

David Mooter

Principal Analyst

Forrester Research

David advises clients with a particular emphasis on business-first design principles and how application architectures such as APIs foster innovation and sustainable business flexibility....

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